Contact Us

Phone
1300 565 073

Email
corporate@accessmercantile.com.au

Postal Address
PO Box 380 Mitcham VIC 3132

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September 2024

Do You Really Care for your Customers?

Posted By Nish Patil ,
30/09/2024
In the collections industry, the primary focus tends to be on debt recovery and ensuring payments are made on time. However, a key element that often gets overlooked is the importance of customer...

What do you do in collections when the customer doesn't engage? Innovative Solutions for Customer Engagement in Debt Collection

Posted By Jarin Tasnim, Client Relations,
23/09/2024
Customers react to debt collection in a variety of ways. It ranges from those who have the capacity to pay but may have forgotten or deprioritised the payment, to those who are financially unable to...

The Role of Chatbots in Collections

Posted By Greg Asling – COO,
16/09/2024
At Access Mercantile we are proud of all our technological achievements and always place the customer front and centre of what we do. Empowering customers to choose their preferred method of...

Elevating Cybersecurity: Why Enterprises Need More Than Just the Basics

Posted By David Bisiach - CTO,
09/09/2024
Elevating Cybersecurity: Why Enterprises Need More Than Just the Basics In today’s digital landscape, large enterprises face increasingly sophisticated cyber threats that demand more than just basic...

HOW DOES TIME, COST AND QUALITY DRIVE YOUR COLLECTION DECISIONS?

Posted By Corey Bakes - CFO,
02/09/2024
Many of us are familiar with mastering the paradigm of Time, Cost and Quality (TCQ) in any project delivery involving goods and services we design, sell and consume. If you want anything quickly of...