3 things every credit management team should consider post COVID
Posted By ,
14/11/2022
While Australia is by no means out of the woods as far as the impact of the COVID pandemic is concerned, now is a great time to think about what changes you may want to make to your future credit mana...
Effective Customer Engagement in Debt Recovery
Posted By ,
08/10/2022
Everyone’s talking about customer engagement — but why is it so important, and what does it really mean? How does customer engagement look in action, when you’re a business trying to connect with...
Protect your brand while debt collecting - Safeguarding Company & Brand Reputation
Posted By Sebastian Lobczuk,
02/09/2022
“COMPANY under fire for debt collection”- The Australian 01/10/2020 “Parents ‘hounded’ by COMPANY debt collectors”- The Daily Advertiser 23/02/2021 “DEBT THREAT SHAME” - Geelong...
5 Debt Collection Myths Debunked
Posted By Sebastian Lobczuk,
05/07/2022
In this article, we discuss five popular debt collection myths in attempt to share some insights to help you feel at ease when choosing a collection agency. In unprecedented times like today a debt co...
What to do when you can not contact your customer or locate your critical assets?
Posted By Elliott Morey,
05/04/2022
It is critical for institutions to regularly engage their customers to assess how they are servicing their financial obligations and whether they require additional support. Living through the...