How to first recognise when you need an expert and then selecting the right expert!

Corey Bakes – Access Mercantile CFO “ Talks about engaging experts to compliment your business!”

  As an experienced CFO who has global expertise across multiple industries, I have honed a deep understanding of financial strategies, operational efficiencies, and market dynamics. However, navigating complex and ever-changing business environments often requires specialised knowledge beyond the core financial domain and /or what you may hold internally across your organisation in terms of skills and capability. From time to time, I engage external experts to support key business needs, ensuring that decisions are informed by the latest insights and industry trends. If correctly managed this type of collaboration not only compliments my own expertise but also strengthen my team’s capability through a more comprehensive perspective and can often simply provide a necessary benchmark for what alternative options are available in industry to improve your business.

  The question for most organisations is ‘how to first recognise when you need an expert and then selecting the right expert!’

 

WHEN DO I NEED AN EXPERT?  

When it comes to running your business effectively and efficiently, the question often arises - “when should I engage an expert?”

As owners and/or operators an expert seems counter-intuitive.   

Aren’t we subject matter experts ourselves?   

Why engage an expert in designing a marketing strategy if you are running your own specialist marketing consulting agency?

Resisting expertise is only natural when it feels you are diluting your value. What if someone else has a better idea than me or gets a better result? What if they pinch my business away from me or do a better job?

Great experts shine with impartiality.   

Experts see through the fog of what you are currently doing right or wrong.   

They provide realistic assessments of what doesn’t work. They add value in knowing what can be done better with the experience of where many have feared and failed before.

So, when I reflect on our business and the expertise we hold internally linked to the needs of our clients why not be inspired by experts in your credit ecosystem?

 

EXPERT SERVICE 

Access Mercantile Services are experts in debt and recovery services.   

Access offers a comprehensive and fully integrated credit management solution to businesses across diverse industries in Australia and New Zealand.

Our expertise lies in leveraging our unique ACE collections model seamlessly across, voice, digital, field collections, skip investigations, legal services and asset realisation. 

 

EXPERT PEOPLE 

Access Mercantile Services have knowledgeable, dedicated, and specialised resources to ensure we keep your customer engaged and protect your brand.   

We act quickly and with agility to deliver a high success rate for your business.  With teams across Australia and New Zealand, we can reach your customer no matter where they are

 

EXPERT TECHNOLOGY (insert Widget)

We have witnessed increased industry demand for technology & innovation, with more and more of our clients wanting a ‘digital first’ approach across collection strategies.

Our amazing platform iDebt360 transforms and delivers service benefits for our clients with full end to end ‘best of breed’ cyber and data security.

This not only protects your customer data, but is fully complaint with the modern demands of the Information Security Management ISO/IES 27001:2022 standard.

This underscores Access' commitment to enhancing the security and resilience of its operations and the protection of client and customer data.

 

There is no greater opportunity and no greater benefit in engaging the leading expert in debt and recovery services. A partnership with Access Mercantile Australia is a discovery of how expertise unlocks the value in your collections.